1 Welcome to PRTG Network Monitor
1.1 About this Document
1.2 Key Features
1.3 New in Version 9
1.4 Available Licenses
1.5 System Requirements
1.5.1 Detailed System Requirements
2 Quick Start Guide
2.1 ONE—Download, Installation, and First Login
2.2 TWO—Auto-Discover Your Network
3 Installing the Software
3.1 Download PRTG
3.2 Update From Previous Versions
3.3 Install a PRTG Core Server
3.3.1 Setup Wizard
3.3.2 Welcome Wizard
3.4 Install a PRTG Cluster
3.5 Enter a License Key
3.6 Activate the Product
3.7 Install a PRTG Remote Probe
3.8 Install the Enterprise Console
3.9 Uninstall PRTG Products
4 Understanding Basic Concepts
4.1 Architecture
4.2 Clustering
4.3 Object Hierarchy
4.4 Inheritance of Settings
4.5 Tags
4.6 Dependencies
4.7 Scheduling
4.8 Notifying
4.9 Data Reporting
4.10 User Access Rights
4.11 IPv6
5 Ajax Web Interface—Basic Procedures
5.1 Login
5.2 SSL Certificate Warning
5.3 General Layout
5.4 Sensor States
5.5 Review Monitoring Data
5.6 Object Settings
5.7 Alarms
5.8 Logs
5.9 Historic Data Reports
5.10 ToDos
5.11 Working with Table Lists
5.12 Object Selector
5.13 Priority and Favorites
5.14 Pause
5.15 Context Menus
5.16 Hover Popup
5.17 Main Menu Structure
6 Ajax Web Interface—Device and Sensor Setup
6.1 Auto-Discovery
6.2 Create Objects Manually
6.2.1 Add a Group
6.2.2 Add a Device
6.2.3 Add a Sensor
6.3 Manage Device Tree
6.4 Root Group Settings
6.5 Probe Settings
6.6 Group Settings
6.7 Device Settings
6.8 Sensor Settings
6.8.1 List of Available Sensor Types
6.8.2 Active Directory Replication Errors Sensor
6.8.3 ADO SQL Sensor
6.8.4 Amazon CloudWatch Sensor
6.8.5 Cisco IP SLA Sensor
6.8.6 Cluster Probe Health Sensor
6.8.7 Core/Probe Health Sensor
6.8.8 DHCP Sensor
6.8.9 DNS Sensor
6.8.10 Event Log (Windows API) Sensor
6.8.11 EXE/Script Sensor
6.8.12 EXE/Script Advanced Sensor
6.8.13 File Sensor
6.8.14 File Content Sensor
6.8.15 Folder Sensor
6.8.16 FTP Sensor
6.8.17 FTP Server File Count Sensor
6.8.18 HDD Health Sensor
6.8.19 HTTP Sensor
6.8.20 HTTP Advanced Sensor
6.8.21 HTTP Content Sensor
6.8.22 HTTP Full Web Page Sensor
6.8.23 HTTP SSL Certificate Expiry Sensor
6.8.24 HTTP Transaction Sensor
6.8.25 HTTP XML/REST Value Sensor
6.8.26 Hyper-V Host Server Sensor
6.8.27 Hyper-V Virtual Machine Sensor
6.8.28 Hyper-V Virtual Network Adapter Sensor
6.8.29 Hyper-V Virtual Storage Device Sensor
6.8.30 IMAP Sensor
6.8.31 INI File Content Check Sensor
6.8.32 IP on DNS Blacklist Sensor
6.8.33 jFlow V5 Sensor
6.8.34 jFlow V5 (Custom) Sensor
6.8.35 LDAP Sensor
6.8.36 Microsoft SQL Sensor
6.8.37 MySQL Sensor
6.8.38 NetFlow V5 Sensor
6.8.39 NetFlow V5 (Custom) Sensor
6.8.40 NetFlow V9 Sensor
6.8.41 NetFlow V9 (Custom) Sensor
6.8.42 Oracle SQL Sensor
6.8.43 Packet Sniffer Sensor
6.8.44 Packet Sniffer (Custom) Sensor
6.8.45 Ping Sensor
6.8.46 Ping Jitter Sensor
6.8.47 Pingdom Sensor
6.8.48 POP3 Sensor
6.8.49 POP3 Email Count Sensor
6.8.50 Port Sensor
6.8.51 QoS (Quality of Service) One Way Sensor
6.8.52 QoS (Quality of Service) Round Trip Sensor
6.8.53 RADIUS Sensor
6.8.54 RDP (Remote Desktop) Sensor
6.8.55 Sensor Factory Sensor
6.8.56 sFlow Sensor
6.8.57 sFlow (Custom) Sensor
6.8.58 Share Disk Free Sensor
6.8.59 SMTP Sensor
6.8.60 SMTP&IMAP Round Trip Sensor
6.8.61 SMTP&POP3 Round Trip Sensor
6.8.62 SNMP APC Hardware Sensor
6.8.63 SNMP Custom Sensor
6.8.64 SNMP Custom String Sensor
6.8.65 SNMP Dell Hardware Sensor
6.8.66 SNMP HP LaserJet Hardware Sensor
6.8.67 SNMP Library Sensor
6.8.68 SNMP Linux Disk Free Sensor
6.8.69 SNMP Linux Load Average Sensor
6.8.70 SNMP Linux Meminfo Sensor
6.8.71 SNMP System Uptime Sensor
6.8.72 SNMP Traffic Sensor
6.8.73 SNMP Trap Receiver Sensor
6.8.74 SNTP Sensor
6.8.75 SSH Disk Free Sensor
6.8.76 SSH INodes Free Sensor
6.8.77 SSH Load Average Sensor
6.8.78 SSH Meminfo Sensor
6.8.79 SSH VMWare ESX(i) Disk Sensor
6.8.80 Syslog Receiver Sensor
6.8.81 TFTP Sensor
6.8.82 Traceroute Hop Count Sensor
6.8.83 Virtuozzo Container Disk Sensor
6.8.84 Virtuozzo Container Network Sensor
6.8.85 VMware Host Hardware (WBEM)
6.8.86 VMware Host Server (SOAP) Sensor
6.8.87 VMware Virtual Machine (SOAP) Sensor
6.8.88 WBEM Custom Sensor
6.8.89 Windows Last Update Sensor
6.8.90 Windows Logged In Users Sensor
6.8.91 Windows MSMQ Queue Length Sensor
6.8.92 Windows Print Queue Sensor
6.8.93 Windows Registry Sensor
6.8.94 Windows Scheduled Task Sensor
6.8.95 WMI CPU Load Sensor
6.8.96 WMI Custom Sensor
6.8.97 WMI Event Log Sensor
6.8.98 WMI Exchange Server Sensor
6.8.99 WMI File Sensor
6.8.100 WMI Free Disk Space (Multi Drive) Sensor
6.8.101 WMI IIS 6.0 SMTP Received Sensor
6.8.102 WMI IIS 6.0 SMTP Sent Sensor
6.8.103 WMI Logical Disk Sensor
6.8.104 WMI Memory Sensor
6.8.105 WMI Microsoft SQL Server 2005 Sensor
6.8.106 WMI Microsoft SQL Server 2008 Sensor
6.8.107 WMI Network Card Sensor
6.8.108 WMI Pagefile Sensor
6.8.109 WMI Physical Disk Sensor
6.8.110 WMI Process Sensor
6.8.111 WMI Security Center Sensor
6.8.112 WMI Service Sensor
6.8.113 WMI Share Sensor
6.8.114 WMI System Uptime Sensor
6.8.115 WMI Terminal Services (Windows 2008) Sensor
6.8.116 WMI Terminal Services (Windows XP/Vista/2003) Sensor
6.8.117 WMI UTC Time Sensor
6.8.118 WMI Vital System Data (V2) Sensor
6.8.119 WMI Volume Sensor
6.8.120 WMI Windows Version Sensor
6.8.121 WSUS Statistics Sensor
6.8.122 Xen Virtual Machine Sensor
6.9 Additional Sensor Types (Custom Sensors)
6.10 Sensor Channels Settings
6.11 Sensor Notifications Settings
7 Ajax Web Interface—Advanced Procedures
7.1 Toplists
7.2 Arrange Objects
7.3 Clone Object
7.4 Multi-Edit Lists
7.5 Create Device Template
7.6 Compare Sensors
7.7 Show Dependencies
7.8 Geo Maps
7.9 Notifications
7.10 Libraries
7.10.1 Libraries Step By Step
7.10.2 Management
7.10.3 Libraries and Node Settings
7.10.4 Context Menus
7.11 Reports
7.11.1 Reports Step By Step
7.11.2 View and Run Reports
7.11.3 Reports Settings
7.12 Maps
7.12.1 Maps Step By Step
7.12.2 Maps Designer
7.12.3 Maps Settings
7.13 Setup
7.13.1 Account Settings—My Account
7.13.2 Account Settings—Notifications
7.13.3 Account Settings—Schedules
7.13.4 System Administration—System and Website
7.13.5 System Administration—Notification Delivery
7.13.6 System Administration—Probes
7.13.7 System Administration—Cluster
7.13.8 System Administration—User Accounts
7.13.9 System Administration—User Groups
7.13.10 PRTG Status—System Status
7.13.11 PRTG Status—Cluster Status
7.13.12 PRTG Status—Activation Status
7.13.13 Software Auto-Update
7.13.14 Downloads / Add-Ons
7.13.15 Chrome Desktop Notifications
8 Enterprise Console
8.1 First Start
8.2 General Layout
8.3 Menu Tabs and Page Content
8.3.1 Devices
8.3.2 Libraries
8.3.3 Sensors
8.3.4 Alarms
8.3.5 Maps
8.3.6 Reports
8.3.7 Logs
8.3.8 ToDos
8.3.9 Setup
8.3.10 Search Results
8.4 PRTG Servers
8.5 Options
8.6 Windows Menu Structure
8.7 Context Menus
8.8 Shortcuts Overview
9 Other User Interfaces
9.1 Mobile Web GUI
9.2 Smartphone Apps
10 Sensor Technologies
10.1 Monitoring via SNMP
10.2 Monitoring via WMI
10.3 Monitoring Bandwidth via Packet Sniffing
10.4 Monitoring Bandwidth via Flows
10.5 Bandwidth Monitoring Comparison
10.6 Monitoring Quality of Service
10.7 Monitoring Email Round Trip
11 System Administration Tools
11.1 PRTG Server Administrator
11.2 PRTG Probe Administrator
12 Advanced Topics
12.1 Active Directory Integration
12.2 Application Programming Interface (API) Definition
12.3 Filter Rules for xFlow and Packet Sniffer Sensors
12.4 Channel Definitions for xFlow and Packet Sniffer Sensors
12.5 Define IP Ranges
12.6 Regular Expressions
12.7 Add Remote Probe
12.7.1 Remote Probes and Multiple Probes
12.7.2 Remote Probe Setup
12.8 Data Storage
12.9 Calculating Percentiles
13 Appendix
13.1 Glossary
13.2 List of Abbreviations
13.3 Support and Troubleshooting
13.4 Legal Notices